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Design Space numbered error messages – Help Center

This is an "Invalid Material Setting" error. Check the Smart Set Dial. If it is set to "Custom," ensure that you have selected a material from the Design Space material drop-down menu. If the dial is set to "Custom" but no material is selected, this error can occur. If your dial is not set to "Custom," proceed to the next step.

Cricut Design Space iOS app Troubleshooting – Help Center

Mat is black in the App; Machine Communication Error. If you receive this error message, follow these troubleshooting steps: Save your project. Close the Cricut Design Space app. Open your phone Settings, and unpair your Cricut machine from your mobile device. Re-pair your Cricut machine to your mobile device. Launch the Cricut Design Space app.

Cricut Joy Troubleshooting – Help Center

Machine didn't cut through material. Make sure you're using the correct cut setting for your specific material. Make sure the blade housing is properly seated in the clamp. Open the clamp and drop the housing into the clamp. The top of the housing should sit flush with the clamp. Then close the clamp.

Design Space says "An error has occurred" – Help Center

In some cases, this message will appear if you no longer have access to a Cricut Access plan that you had previously. If you do have an active Cricut Access plan, we recommend that you contact Member Care for assistance ensuring that your Cricut Access plan is properly activated. If you have not subscribed to Cricut Access, proceed to step 5.

Cricut Joy FAQ – Help Center

Yes. Cricut Joy is used with the free Design Space software on Android and iOS, or the Cricut Joy app for iOS or Android beta. It will also work with Design Space for Desktop on Bluetooth-enabled Windows or Mac computers. Design Space or the Cricut Joy app is installed on your mobile device or computer when you set up your new machine.

Cricut Joy Troubleshooting: "Project Incompatible" Error ...

The Cricut Joy has a much narrower cutting width than the other machines. However, with Smart Materials, the Joy can cut a continuous shape or repeated cuts up to 4.5 inches wide and 4 feet long. When using a cutting mat, the Joy can cut up to 4.25 inches x 6.25 inches, or 4.25 inches x 11.75 inches. Incompatible Tool Selection

Cricut Joy - Apps on Google Play

Cricut Joy is a smart little cutting & writing machine that makes it easy to personalize, organize & customize your every day. • Cuts popular materials perfectly. Ideal for making cards, vinyl decals, iron-on transfers & more. Also cuts materials you already have, like construction paper. • Writes & draws flawlessly.

Nothing happens when I try to install the software – Help Center

If nothing happens when you attempt to install Cricut software, it could be the operating system that is blocking the file from running in your computer. Please follow the steps in this help article to see if that helps with fixing the issue.

Firmware update failing or not completing – Help Center

Once your Cricut machine is disconnected from your computer and powered off, restart your computer. When your computer has restarted, return to Design Space and attempt the firmware update process again. If the update continues to stall or does not finish, proceed to step 6. Try the update using another USB cable.

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